Privacy Policy

Use of private information policy (GDPR)

Summary:

We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.

Our policy covers

  • Why we value your privacy
  • How we collect information
  • What information we hold
  • Where we store your information
  • What we use your information for
  • Who’s responsible for your information at our company
  • Who has access to information about you
  • Cookies
  • How to complain
  • Changes to the policy

Why we value your privacy

We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our clients. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.

How we collect information

We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry.

We collect your email address when you sign up for one of our newsletters.

We ask for your account and contact information when you hire or buy something from us.

Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.

What information we hold

  • When you contact us by email or through our website, we collect your name, email address, phone number, a social media username, and the company you work for, if you’ve given us that.
  • If you sign up for a newsletter, we only collect your email address.
  • When you buy something from us, we collect your name, email address, phone number, and a delivery address.
  • If you do business with us, we also collect your business name and bank details and keep records of the invoices we send you and the payments you make.
  • All purchases are processed by gallery owner Avril Nicol, and we never have access to your credit card information.

Where we store your information

When you contact us by email or through our website, we store your your information in wordpress.  If you sign up for a newsletter, we store your email address in mailchimp, which is the marketing platform we prefer.  We chose these systems partly for their commitment to security.

What we use your information for

We occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.

Who’s responsible for your information at our company

Avril Nicol, our Gallery Director, is responsible for the security of your information. You can contact them by email at [email protected] or by phone on 07711 285545 if you have any concerns about the information we store.

Who has access to information about you

When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job.

Cookies

Cookies are small text files which are stored temporarily on your hard drive when you visit a website. By accepting cookies and continuing to use this website with cookies enabled, you agree to our use of cookies.

We gather anonymous statistics via Yoast. This helps us to find out how the site is accessed and used, which in turn allows us to develop and improve our site. The information collected does not identify any user personally.  Some of the features of this site may use cookies to enable functionality within certain sections. None of these cookies provide any personal information to us. You are, of course, free to disable cookies on your browser.

How to complain

We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact Avril Nicol by email at [email protected] or by phone on 07711 285545. If you’re the letter writing type, send your envelope to &Gallery, 17 Dundas Street, Edinburgh EH3 6QG

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.